On this page, we have compiled the most frequently asked questions we receive. We hope that those of us at Altimix Sound Services can help answer any further questions you may have. If you still have questions after reading this page, please give us a call and we'll be more than happy to help you out further.
Are you licensed and insured?
Yes we are. Because we stress professionalism, our clients have a right to be protected should an unexpected or unfortunate situation occur. We are members of the ADJA (American Disc Jockey Association), and adequately insured. We would be happy to provide you a copy of our policy if you so request it. Any DJ service should be able to provide you with a copy of their business license and proof of insurance upon request without hesitation. If they fail to do so, then you may want to think twice about hiring that DJ service. Any DJ service that is not licensed, as well as being insured, is a business headed toward trouble should the unexpected occur! We hope that it's not your event where disaster decides to step foot at!
Can you provide music for my wedding ceremony also?
Absolutely! We will personally meet with you to assist you in the music & entertainment coordination of your entire wedding day! Our extensive library of ceremonial music will provide a personalized atmosphere for your ceremony - from solemn and sacred to festive and outrageous! We will work with you to help you chose the perfect musical selections for a memorable wedding day. An extra charge is added for the ceremony - see Rates.
What kind of music or songs should I use for my event?
We try to make your music choices easier by providing the nationwide DJ's Most Requested Top 200 Songlist of 2002 along with the Top 10 Most Requested Songs by Category. This should be able to give you a better idea of what you may be searching for in musical entertainment. If choosing a songlist is something that you wish not to do because of time or you may still be unsure what to choose, then let our experienced DJ's choose an entertaining songlist for your event. We can handle - and we welcome - requests, suggestions, and dedications ready to play within seconds without fumbling through boxes of CD's or cassettes using our Virtual Disc Jockey System!
It is our business policy that we do not invite potential clients to upcoming events of any clients out of courtesy and respect for our clients whom we are conducting work. Each event is customized and tailored to their individual needs and requests. We do provide a referral list of past clients that can verify how we applied advanced, indepth planning to tailor their event to be a success.
Our DJ will arrive at least 90 minutes prior to the arrival of your guests. We will be set up, be appropriately attired, and ready to play when your guests arrive. For larger events, we may ask to arrive at least 2 hours before the event to set up extra equipment or gear.
Our DJ's time begins when your quests begin to arrive at the event. For weddings, time begins when guests arrive at the reception site. If we are supplying music for your ceremony, our time would begin one half hour prior to the scheduled ceremony time.
Our DJ's time will still begin when your guests arrive because we must be fully set up, all sound checks completed and appropriately attired before the first guest steps through the door. However, if your other form of entertainment is scheduled to play longer than 90 minutes, we will charge a fee for our DJ to set up early. In this situation, his time would begin after the other entertainment is completed.
Feel free to list your request(s) to us prior to your event and we will do our best to accommodate your wishes.
Certainly! We take great pride in our extensive music library and we will work very hard to accommodate your special requests. We do welcome you to bring your own CD's or cassettes if necessary. Be sure to mark your CD or tapes so that we can return it to you.
I have to be honest and say "No". Simply because when I meet with the bride-to-be & groom-to-be before the wedding day, I work at tailoring their event specifically to their ideas and what they envision for their special day. If a wedding coordinator becomes involved in the formal part of the reception, it could very well cause an interruption and upset the manner of timing and how I conduct the formal part of the reception. As well as the pre-wedding day planning that has been discussed.
We do offer karaoke services at an extra charge or different package rate depending on what is being requested. We have over 35,000 karaoke songs for you and your guests to choose from. If you bring music for a special song(s) you are having someone sing for your wedding or reception, we will be more than happy to play it and allow our sound system and up to 2 wireless microphones to be used for singing. We ask that the song(s) to be on a CD for easier adjusting of the pitch, if needed, for whomever will be singing. Cassettes are fine also. Our normal equipment we bring with us does not consist of a professional cassette deck. But we're happy to add it on if you request it which an extra charge may apply.
Many of our Saturday bookings are reserved in advance and sell out quickly. We can usually accommodate any event from six (6) months to one (1) year in advance. We operate solely on a "First come, first serve" basis to be fair to all parties inquiring about their event dates. We do not reserve chosen event date(s) without a signed agreement and deposit. We suggest you make an informed decision right away to submit the required $100.00 non-refundable deposit and signed agreement before we will fully reserve your event date. If your requested event date has been reserved before your signed agreement and deposit have been received, your deposit will be returned promptly. We suggest booking your DJ as soon as you have set your date.
On the day of the event, things can become very busy for all those involved along with all the excitement. Especially, with weddings. So if the balance due is paid in full before the event, it's one less thing for the hiring party to worry about. If there is a cancellation of event within 7 days of your event and you paid in full, I will, of course, refund the balance back to you immediately less the $100 non-refundable deposit.
Since there is a $100.00 non-refundable deposit and signed written agreement we require before completely reserving your event date, cancellations can be done at anytime and must be done no later than 24 hours in advance before the start of your event. Your deposit can still be applied to another event for up to 2 years after your cancellation provided that your newly chosen date is not already reserved by another party. If we show up and there has been no prior cancellation notice for your event and find it's been cancelled, deposit fees paid will become null and void toward any future events, you wish to hire us for.
Any gratuity or tip you wish to pay your DJ for an outstanding performance is certainly appreciated. The general rule is 5-10% based on his performance. Due to accounting purposes, please pay any tip directly to our disc jockey.
Call us anytime at (209) 345-2285 or Email Us your questions and inquiries. We are happy to help you in whatever areas you need assistance.